Price Match Guarantee

Price Match Guarantee Terms & Conditions

Price Match Guarantee:

 

Not only will we provide you with best in class service, Brandon Hospitality aims to offer you our best price with our Price Match Guarantee. Find a cheaper price advertised by an Australian Retailer? We are more than happy to price match an identical product we sell.

How can I request a price match?

Simply note the advertised price and the retailer where you have found it. Then contact our friendly customer service team who will confirm the price match over the phone or on live chat. We are available during business hours on the following number: 03 9555 3333

To be eligible, the product must meet the following criteria:

1. Current listing: The product must be currently listed on the Retailer's website.
2. New and identical: The product must be brand new, identical to the listed product, and include all original packaging and accessories.
3. Australian retailer: The product must be in stock or readily available from an Australian retailer.
4. Exclusions: The following are not eligible:
    - Products advertised on auction sites, group buying sites, clearance sites, or daily deals sites.
    - Run-out stock, grey imports, or products from wholesale distributors.

By meeting these requirements, you can ensure that the product is eligible and compliant with our policies.

What are the price requirements?
  • The final price must include all costs, including any delivery charges or additional fees. If the advertised price is for pick-up only, we reserve the right to charge a delivery service fee.
  • If the price includes services we don't provide, we will still match the price, but may not provide the additional services.
  • Our Price Match Guarantee does not apply to products from agency brands. The prices for these products are set by the manufacturers and are consistent across all retail stores nationwide, therefore we cannot adjust prices but will still offer you our award-winning legendary service. See the Agency brands below: